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December 17, 2019
Question

CC uninstall does nothing

  • December 17, 2019
  • 1 reply
  • 654 views

Windows 10, it's the end of the year and I have multiple versions of several CC apps and my C: drive is filling up.

 

Windows Control Panel uninstaller starts the CC uninstaller, which does nothing. I click Uninstall and nothing happens.

 

What now?

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1 reply

Warren Heaton
Community Expert
Community Expert
December 18, 2019

Use the Creative Cloud Desktop application to do the uninstall.

 

Alexandre Becquet
Community Expert
Community Expert
December 18, 2019

Hello, you should try Creative cloud cleaner to completely remove the older version of the apps 😉

https://helpx.adobe.com/fr/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Let us know if it work