Certificate Problem

Question

I downloaded the Adobe_Lens_Profile_Downloader.air software from the following site:

Adobe - Adobe Lens Profile Downloader : For Macintosh : Adobe Lens Profile Downloader 1.0.1 : Thank You

When I attempted to install and run the software I got the following error message: "Sorry, an error has occurred. The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author."

I did contact Adobe Support and was told they only support Photoshop issues and this was not in their purview and that I should post the issue in Adobe Forum, which is precisely what I have done. Any fixes?

P.S.--running on a Mac Pro, OSX 10.12.1 and a Chrome browser.

Jeff Arola · Answer

In order to install the Adobe Lens Profile Downloader on macOS Sierra follow these steps:

1. Download and install Adobe Air from here

https://get.adobe.com/air/

2. Install the Adobe Lens Profile Downloader that you already downloaded.

Note: to install these things right click on the installers and then click on Open

You should also update Sierra to 10.12.2

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