The first example is shot in very harsh light, with hard contrast and hard reflections, and the highlights are completely blown out.
The second example is shot in diffuse light, which gives a whole other softness to the finished photo. That's the main difference.
Before you can think about changing colors, you need to have a good starting point. This needs to be carefully lit when shooting. Not everything can just be "fixed in Photoshop". Photoshop needs to have something to work with. If the highlights hadn't been completely blown out, you could have done several things to pull them down - but here there's no information left.
One very effective tool to control surface reflections is a polarizer. Here's just a random example I had lying around:
