cleaned scratch disk and replaced disk. But still get it full

Has cleaned both purge and scratch. Also changed hard drive but still not working. I have also changed the version and checked if there was any bug.

they have chosen scratch. also tested using only the empty disk. But still does not work

This topic has been closed for replies.

Participant

Legend

What path through Photoshop leads to the error? Examples might be

- just starting Photoshop without a document

- opening small existing file

- opening very large existing file (how large, what format?)

- starting a new document

- doing a particular task in Photoshop (which task, and what is file size and image size?)

Community Expert

Can you share a screen capture of the warning/error and your Scratch disc settings? This might help people diagnose the issue.

warmly/j

Community Expert

What are the actual Photoshop > Preferences > Scratch Disks settings?

At which operations does the issue arise?

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

Sign up