Clone stamp works but doesn't show on part of image

[ruthied70245211]

Hi. I followed as many suggestions I could find but the clone stamps won't show on and above lips area. Look in screenshot below. I thought it was because I had used the mixed paint brush and it doesn't show on that, but I used mixed paint all over the face. I even tried on the orginal image. Why is this happening? What can I do?The clone source

[melissapiccone · Accepted solution]

It would be much more helpful if you took an actual screenshot, not a picture of your screen. You are using the clone tool in a blank layer. Do you have it set to use all layers in the options bar?

[happie_97]

I agree with @melissapiccone. Looking at your picture, setting it to sample all layers should fix your issue.

[ruthied70245211]

I can't get the print screen key to function so I took a snapshot with  my camera. It was set on current layer and the iguana was in a new window. It had worked up to that point. It was when I tried to use the stamp on her chin area that it didn't show. I have a new question because I found it working now. Must the clone source be in the same workspace as the image I want to clone? as you see here?

[happie_97]

Here is a link to your second answer. 

https://blogs.adobe.com/jkost/2015/11/heal-and-clone-between-documents-in-photoshop.html