Cloud stating full with no saved files...

IVE GOT THE SAME PROBLEM HAS ADOBE REMOTE LOOKING INTO MY LAPTOP AND EVEN HE COULD NOT FIND ANY FILES AND DIDNT KNOW WHY I HAVE 20.9GB OF FULL STORAGE WHEN IVE NEVER BACKED UP OR SYNC MY  CLOUD AND NOW I CANT USE PHOTOSHOP AS IT KEEPS CRASHING ,ITS A ADOBE SCAM TO MAKE YOU BUY MORE STORAGE JUST TO BE ABLE TO USE PHOTOSHOP 

Go to Assets.adobe.com and check there and also check the Libraries.

Depending on your settings, you could have been auto-adding assets to your library.

Welcome to the Photoshop community. I'll help you figure this out. I've checked your profile & you've used up your 20GB quota in our records as well.

If you have 20GB of cloud storage in your account, it can be used by Lightroom, Photoshop documents, and Acrobat Document cloud. Your storage counts in total as one. Check this article to learn more: https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

You can log on to the following pages and check for files or documents in Libraries, Deleted Files, Images, and assets.

Lightroom Web - https://lightroom.adobe.com

Creative Cloud Files - https://assets.adobe.com

Acrobat Web (Document Cloud Home) - https://acrobat.adobe.com/link/documents/files

If you don't find anything on these platforms, private message me with screenshots of all the pages & tabs on the pages.

Thanks! 🙌
Sameer K 😄

Start by signing out of your CC app(s) and sign backing again. Also check the status via amweb browser. Anything more will require specific details like system info and evidence screenshots.

Mylenium