Skip to main content
Participant
April 6, 2018
Question

Cobro incorrecto e imposible de cancelar

  • April 6, 2018
  • 2 replies
  • 1392 views

Cada mes se me esta aplicando de manera automática e indebida un cobro de ADOBE *PHOTOGPHY PLAN A SAN JOSE  por $9.99 en mi tarjeta American Express y no hay manera ni forma de contactar a nadie en Adobbe par que te ayude a resolver el problema !!!  como los contactas, no funciona el sistema de chat y no te facilitan ningún correo electrónico  es increíble !!

alguien me puede ayudar.. estoy desesperado !!! ????

Miguiel

[personal information removed by moderator]

    This topic has been closed for replies.

    2 replies

    Participant
    January 15, 2023

    Fffffgvvddfffff
    Participant
    January 15, 2023

    Tu eres mi amor que no te quiero ni 

    gghhhbbbbbvvvv

    Fffffgvvddfffff
    War Unicorn
    Community Expert
    Community Expert
    April 6, 2018

    Are you a Creative Cloud subscriber?

    https://accounts.adobe.com

    Be sure to have your Adobe ID information handy. Click on "Plans & Products" > "Contact support" at the bottom.

    Participant
    April 9, 2018

    I have tried repeatedly and insistently to contact the person who should help me but your Chat system does not work and failed to contact them, you have some e-mail that can write to them? I'm really desperate!

    War Unicorn
    Community Expert
    Community Expert
    April 11, 2018

    I went back and read your initial post (since I was in a bit of a rush). Did you intend to be a Creative Cloud subscriber? Do you want to cancel?

    How to cancel your Adobe Creative Cloud plan or membership