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Participant
May 17, 2023
질문

code 205

  • May 17, 2023
  • 2 답변들
  • 1362 조회

I use the pirated version before. I have the licensed versions now but I can't use it. How I can fix that?

이 주제는 답변이 닫혔습니다.

2 답변

John Waller
Community Expert
Community Expert
May 18, 2023

It looks like a very generic error "Sorry, Photoshop has encountered an error and needs to close". Very difficult to diagnose without more information.

 

That could be any number of reasons from hardware to operating system and anything in between.

 

Which version of Photoshop are you using and what are the specifications of your computer and operating system?

 

Any clues or errors in the Windows Event Viewer?

AryondFX작성자
Participant
May 18, 2023

I use Photoshop 24.4.1, I tried the old ones but nothing work.

I use Windows 10 22H2 with;

 

RX6600

Ryzen 5 3600

2x8 3200MHz Ram

650W Power

Lots of SSD and HDD

 

And I don't know what is the Windows Event Viewer.

jane-e
Community Expert
Community Expert
May 17, 2023

@AryondFX 

 

We can translate typed text, but not screen images. What does your screenshot say? 

 

What do you mean by "can't use it"? Do you get flashing lights? A white screen? Are you missing tools? You can't open Photoshop? Please clarify.

 

If you can open Photoshop, go to Help > About > Copy and paste the contents into a Reply window. It may take a few minutes to show up.

 

For Error code 205, try the steps here  — expand the section for Windows:

https://helpx.adobe.com/download-install/kb/fix-licensing-error-205.html#

 

Jane

AryondFX작성자
Participant
May 18, 2023

Sorry, Photoshop hass encountered an error and needs to close.
You will not able to use Photoshop at this time. Please contact "Customer Support" and use the referance code 205 for more information on how to resolve this issue.

 

I hit the Okay button and It's close.

jane-e
Community Expert
Community Expert
May 18, 2023

@AryondFX 

 

What happened when you tried the steps on the Help page for the error code?

 

Jane