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Color Balance adjust becomes unresponsive causing forced quit.

Contributor ,
May 19, 2020 May 19, 2020

When trying to do some color balancing, the color balance panel becomes unresponsive.  I am unable to click cancel or ok or do anything else other than move the panel around.   Thus, I have to force quit photoshop and lose all of my editing on the image.   This just started after updating to PS 2020. V 21.1.3.  Running Mac Mohave 10.14.6.  iMac 2019. 

 

 

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New Here ,
May 19, 2020 May 19, 2020

Same thing is happening with Brightness/Contrast.

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Community Expert ,
May 19, 2020 May 19, 2020

See if resetting the photoshop preferences fixes the issue.

 

In photoshop go to Photoshop>Preferences>General, click on Reset Preferences On Quit

and restart photoshop.

 

For windows it would be Edit>Preferences>General, click on Reset Preferences On Quit

and restart photoshop.

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New Here ,
May 20, 2020 May 20, 2020

Same problem and re-setting preferences doesn't work. Only occurred since latest update to version 21.1.3 on MacOS Catalina. Photoshop now, in effect, unusable

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New Here ,
May 20, 2020 May 20, 2020

Seems to have worked for me (fingers crossed). 

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New Here ,
May 21, 2020 May 21, 2020

I am having the same issue with Brightness/Contrast right after doing an update today.

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Contributor ,
May 21, 2020 May 21, 2020

I rolled back to previous PS update and it went away.  However my presets also dissapeared.  Got the presets back, but my workspaces are gone.  Not sure I'll update until I know this issue is fixed.

 

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Community Expert ,
May 21, 2020 May 21, 2020
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