Color rendering error in photoshop beta

[damvanthin8x]

Hello.
My computer has a problem when using photoshop beta but the display is wrong.
As follows.
When opening photoshop choose file > New choose default template I found the color it's not the right color when I selected. For details see the picture section
Thanks to Adobe's support
I've tried to fix it: Set default photoshop, update, delete and reinstall the latest version 25.0 but still not working.
Thank you

[damvanthin8x]

I added a new error when selecting a new image

[NB, colourmanagement net]

@damvanthin8x We'll need more info please you show us a teal image and your other screenshot shows that your image mode is RGB.

OK

But how did you create the teal image when you use file/new?

there you get to set the background contents [see screenshot below

mine is set to "white"

- were you expecting white? 

- if it was set to "background color" then the image colour is taken from your defaults as described below

 

What are your default foreground and background colours set to?

Here, in the sidebar are 2 overlapping squares :

mine are set, as default, to black and white - if yours are not you can reset thrm by clicking the small, black and white overlapping squares [upper left in my image]

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

[NB, colourmanagement net]

@damvanthin8x if its set to white and you are getting that teal please try this

First, here are some suggestions from Adobe for GPU issues.

First check the system requirements: https://helpx.adobe.com/photoshop/system-requirements.html

next:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Also, here are some further tips:

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews)

and restarting Photoshop have any bearing on the issue?

And sometimes this helps:

Go to Preferences > Performance..., uncheck Multithreaded Compositing, and restart Photoshop.

Also try this:

Next step would be to go to Preferences > Technology Previews... and enable "Older GPU mode (pre 2016)", then restart Photoshop

Next step would be to disable the GPU in Photoshop preferences, then restart Photoshop

Also consider updating your graphics driver

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

[NB, colourmanagement net]

@damvanthin8x no better? then: 

Perhaps try a thorough reset of Photoshop preferences?

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.

If they become corrupt then various issues can occur.

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

Manually removing preferences files is the most complete method for restoring Photoshop to its default state. This method ensures all preferences and any user presets which may be causing a problem are not loaded.

1. Quit Photoshop.
   
   
2. Navigate to Photoshop's Preferences folder.
   macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
   Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
   
    
   Note: The user Library folder is hidden by default on macOS. To access files in the hidden user Library folder, see How to access hidden user library files.
3. Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings
   
   
4. Open Photoshop.
   
    New preferences files will be created in their original location.
   

Note re macOS: The user Library folder is hidden by default.

To access files in the hidden user Library folder, see here for how to access hidden user library files.

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Unexpected behaviour may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviours in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Learn how to access and modify Photoshop preferences and customise per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre...

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

Before you reset your preferences

in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. 

Quit Photoshop.
Go to Photoshop's Preferences folder

Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\

  [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

  Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.

  https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.

  Library will now appear in the list - below the current user's “home” directory. ]

Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.

Note for those on macOS:

Preference preservation is affected by macOS permissions,

you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

If that doesn't fix the issue:

Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.

Still hanging? 

Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. 

Do you still have problems?

It may even be time to reinstall Photoshop.

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.

(See above about preserving preferences though! It’s worth preserving them unless they are corrupted.)

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

[damvanthin8x]

Hello.
I did everything as instructed but it didn't work. Thanks to Adobe for helping me come up with a solution.
Thank you

[damvanthin8x]

Here is a video I filmed when the operation failed in color. My computer is more than enough to use this photoshop software.
This is my machine configuration.
CPU Intel Core i9-13900HX (24 Cores, 32 Threads, P-core up to 5.4GHz, E-core up to 3.9GHz, 36MB Cache)
RAM 40GB DDR5 5600MHz
1TB M.2 PCIe NVMe SSD
NVIDIA GeForce RTX 4050 6GB GDDR6 (140W) MUX Swìtch Yes
16.0 inch screen (1600 x 2560 ,16:10), 2.5k WQXGA IPS, 240Hz,
This is a video I recorded when using photoshop with a color error

https://gofile.me/79q5Q/ZhMGobzZS

Thanks to adobe for support