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1

Color shift issue with Photoshop and Bridge images have Red Tint

New Here ,
Apr 14, 2020 Apr 14, 2020

after two months of perfect use , one day photos start appear slightly red ( even if they are black and white) when i see them on photoshop and bridge but the colors  are perfect when I open them with camera raw or I see them on miniature in photoshop home page. With all the other photo or graphic programs colors are ok. I have checked color profils and been speaking with adobe help service but after 15 days it seems nobody can solve the problem. Sometimes, when I open the photo with photoshop their appear with right colors for a few moments or a minute and the, suddenly, they get more red. And when I use bridge, but only in bridge, when I move the mouse they become correct for a while, sometimes. Is there anybody who understands what happens ? my email is [email address removed by moderator]

 

 

 

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Adobe
Adobe Employee ,
Apr 14, 2020 Apr 14, 2020

Hi Eddie,

Thanks for sharing the file with us, sorry to hear that you're seeing a color shift in Photoshop and Bridge, could you please let us know the version of Photoshop and the operating system you're working on?


Could you try changing the screen color profile to sRGB IEC61966-2.1 and let us know if it helps? Please check the steps here, this article relates to Lightroom, however, the steps mentioned here can be performed on your Windows 10 computer. https://www.lightroomqueen.com/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

 

Regards,
Sahil

 

 

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Community Expert ,
Apr 15, 2020 Apr 15, 2020
LATEST

Display profile issues 

At least once a week on this forum we read about this, or very similar issues of appearance differing between applications.

Unfortunately, with Microsoft hardware: Windows updates, Graphics Card updates and Display manufacturers have a frustratingly growing reputation for installing useless (corrupted) monitor display profiles.

I CAN happen with Macs but with far less likelyhood, it seems.

 

The issue can affect different applications in different ways, some not at all, some very badly.

 

The poor monitor display profile issue is hidden by some applications, specifically those that do not use colour management, such as Microsoft Windows "Photos".

 

Photoshop is correct, it’s the industry standard for viewing images, in my experience it's revealing an issue with the Monitor Display profile rather that causing it. Whatever you do, don't ignore it. As the issue isn’t caused by Photoshop, don’t change your Photoshop ā€˜color settings’ to try fix it. 

 

If you want to rule out pretty much the only issue we ever see with Photoshop, you can reset preferences, I never read of a preferences issue causing this problem though:

To reset the preferences in Photoshop: 

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

 

 

To find out if this is the issue, I recommend you to try setting the monitor profile for your own monitor display under ā€œDeviceā€ in your Windows ā€˜color management’ control panel to sRGB. You can ADD sRGB if its not already listed. 

And be sure to check ā€œUse my settings for this deviceā€.

 

(OR, if you have a wide gamut monitor display (check the spec online) it’s better to try Adobe RGB instead).

Quit and relaunch Photoshop after the control panel change, to ensure the new settings are applied.

 

NB__colourmanagement_0-1586942315728.jpeg

 

 

If this change fixes the issue, it is recommended that you should now calibrate and profile the monitor properly using a calibration sensor like i1display pro, which will create and install it's own custom monitor profile. The software should install it’s profile correctly so there should be no need to manual set the control panel once you are doing this right. 

 

Depending on the characteristics of your monitor display and your requirements, using sRGB or Adobe RGB here may be good enough - but custom calibration is a superior approach.

 

I hope this helps

if so, please "like" my reply and if you're OK now, please mark it as "correct", so that others who have similar issues can see the solution

thanks

neil barstow, colourmanagement.net :: adobe forum volunteer

[please do not use the reply button on a message in the thread, only use the one at the top of the page, to maintain chronological order]

 

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