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Eryk5D0C
Participant
March 18, 2025
Question

Colour glitch on preview and after exporting graphics after using After Effects

  • March 18, 2025
  • 1 reply
  • 203 views

As in the title, I have a problem with Photoshop after using AfterEffect. When I turn on AE, work on it and switch to Photoshop, I get weird glitches like from some cyberpunk on the preview and unfortunately after exporting. This is annoying. Previously I had something like this when I exported via Media Encoder and only had problems with Photoshop at the end of the day, but now it occurs whenever I have two programs open at once. Anyone know of a solution to this problem?


Spec:

Windows: 10 Pro 22H2
CPU: Intel i5 11400F
GPU: GTX 1650
RAM: 32GB 1600Mhz

PS: 26.2.0
AE: 25.1.0 (Build 68)

I've updated the drivers to newest version and windows and it hasn't done anything.

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
March 18, 2025

Hey, @Eryk5D0C. Welcome to the Photoshop Community. I'll need more information to help you figure this out. Please share the system information from Photoshop Help > System Info > Copy and paste it into a text document > Upload and attach it here. 

 

Before troubleshooting this, please update Photoshop to the latest version from the Creative Cloud desktop app. If this behavior spreads across apps, it could be linked to the GPU on the machine. Please follow the steps here to identify & troubleshoot any underlying issues with the Graphics processor on your machine: https://adobe.ly/3ZCEhmR

Also, do you know if this happens with specific documents? Is this image stored on an external drive or in a folder associated with cloud backup services? Working through a network or external drive is unpredictable & is not recommended. Head here to learn more: https://adobe.ly/3A2G2zK

 

Let me know if this helps. Thanks! 

Sameer K

(Type '@' and type my name to mention me when you reply)

    E
    Eryk5D0CAuthor
    Participant
    March 25, 2025

    Hey @Sameer K , No, it doesn't happen on specific files - sometimes on an empty project that has just been created. Nowadays, even AE is not needed, just glitches appear immediately. I'm attaching screen shots and the file you asked for.

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    March 28, 2025

    Thanks for including the screenshots & the system info. The error appears in similar instances where the PSDs are partially, or fully corrupted. Where are the original documents stored? 


    Please ensure the documents are stored on the internal drive. Please head here to learn more: https://adobe.ly/3FGK03q

     

    Thanks!
    Sameer K

    (Type '@' and type my name to mention me when you reply)

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