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C3m3nt_E4ter
Participant
March 3, 2025
Answered

Colour picker selects wrong colour

  • March 3, 2025
  • 3 replies
  • 300 views

Hello. When I try to pick colours with the colour picker tool it tends to select a much more desaturated version of it instead, it's driving me mad. I've checked both my layers and my brushes and they're at normal opacity both of them and normal blending mode. This issue is consistent between all of my files which leads me to believe that this is a problem with the program itself and not any layer modes etc. How do I fix this?

 

I've linked a video to demonstrate my problem. This has literally never happened to me before.

 

Thanks in advance.

 

(P.S. The only reason my mouse is freaking out in the video is because quicktime player is running in the background).

 

 

 

Correct answer C3m3nt_E4ter

Hey Sameer! I appreciate the in-depth answer but I managed to solve the issue simply by updating my program (I admit I should've thought of this sooner). Although I'll keep your instructions in mind if this issue ever were to arise again. Thank's for your help!

3 replies

C
C3m3nt_E4terAuthorCorrect answer
Participant
March 3, 2025

Hey Sameer! I appreciate the in-depth answer but I managed to solve the issue simply by updating my program (I admit I should've thought of this sooner). Although I'll keep your instructions in mind if this issue ever were to arise again. Thank's for your help!

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
March 3, 2025

What is your eyedropper sample size set to?

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
March 3, 2025

Hey, @C3m3nt_E4ter. Welcome to the Photoshop Community. I'll help you figure this out. Please share the system info from Photoshop Help > System info > Copy and paste into a text document > Upload and attach here.

 

I'll move this to discussions for now. In this case, you can begin by resetting the Brush tool itself. Right-click on the Tool icon in the Toolbar menu and select Reset Tool.

 

SameerK_0-1689016920310.jpeg

 

If this does not help, please ensure there are no stale preferences in your Photoshop. You can go to the location of the preference folder below and rename it to back it up. (https://adobe.ly/3u7u84j) This method is more effective compared to the in-app Reset Preferences at quit method. 

 

macOS: Hold down the Option key in the Finder when using the Go menu. The library will appear below the current user's home directory.

Library > Preferences > Adobe Photoshop [version] Settings

Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2025 > Rename > Adobe Photoshop 2025.old)

 

This will give a fresh start to Photoshop as a new installation.

Let me know if it helps. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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