Command/Ctrl + Spacebar zoom shortcut not working [2018]

[talmom2]

For years I have used the command/ctrl + spacebar shortcut as a way to drag and zoom but after updating to PS 2019, that shortcut is not working. Does anyone know how to restore this function?

[Mohit Goyal]

Hi talmom,

Ctrl+spacebar drag, does allow me to zoom in images in Photoshop CC 2019. I am Windows 10. You may try resetting Photoshop preferences back to defaults and let us know if that helps.

To know more about resetting Photoshop preferences, please refer the following link: Preferences in Photoshop

Regards,

Mohit

[Susan Brand]

I too am having this problem on a Mac. Resetting preferences did not work.

[gener7]

Here are some Mac specific answers: Re: Spacebar+Cmd zoom not working

Basically Spotlight or Siri might have hijacked those shortcuts.

[Susan Brand]

Neither is activated on my Mac (actually because of the conflict with Zoom)

Also, that's a super old thread. But I get the pertinence. Only had this problem since updating to CC19

[gener7]

It is old, but Photoshop and Mac usually keeps many functions that make the advice relevant.

Any chance you have Webroot running? Webroot Support

Also you can go into Edit > Keyboard Shortcuts and load the defaults? If you have custom shortcuts, just save the set before doing that.

Last but not least, you can try a Clean Unstall and reinstall that will wipe any stray files that never got removed.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[Susan Brand]

Success

i did a hard reboot and re- installed Adobe CCloud.

works now

[gener7]

That's a tough thing to  ask, but I'm glad that did it. Was it the "clean install" or a simple reinstall?

[Susan Brand · Accepted solution]

I think it was either the hard reboot or re-install (not clean and just reinstalled CC desktop)

[gener7]

Then I'll mark that correct so others can benefit.

It's odd, but sometimes I think suggesting a restart is insulting the user's intelligence, but a good idea since I don't know if they tried it.

[Susan Brand]

I haven't upgraded to Mojave and there was a security update from Apple. It did a hard restart as part of the update AND I had re-installed the Creative Cloud Desktop - so not sure which one was valid.

For the record, I always reboot, replug etc before asking for help because... you know.
Also for the record I've been a Mac user since 1989 and have owned photoshop since version 2, thus my frustration when there are quick key changes in upgrades. That said, I like the new scaling protocol.

[gener7]

I'm running Mojave/CC on my second Mid 2012 MBP. So far no issues with 10.14.2. The next MacOS, 10.15 will remove support for 32 bit apps.

My primary MBP will run 10.13.6 for the time being.

[Susan Brand]

I'll install Mojave after I deliver a project on Friday. Looking for that gap of forgiveness between jobs.

[gener7]

Ok, but if you use the Liquefy Filter in CC 2019, know some users are seeing the dreaded black spots using this tool under Mojave.

[jasoni5161376]

Webroot was the issue for me. I've spent a day turning various hotkeys on and off. I would have never found that. Thanks.

[JasonSharpe]

I have Webroot installed and have been frustrated by the spacebar not working in Adobe apps for months.

I followed gener7's advise and it fixed it! Thank you. The solution is simple: Webroot Support

[Brett_Conlon]

YES! I've been using Control-Space to invoke the zoom tool in Photoshop (on my Mac Laptop, running PS on a Win10 VM) for years and for some reason it just stopped working this afternoon - drove me NUTS trying to figure out what was going on... even a restart didn't change anything.

Then, after reading your note I went to the Mac side, did some digging and found that Control-Space was active for something like Keyboard Inputs. I unticked it and voila - got my shortcut zoom back.

Why it decided to re-activate on the Mac side again, I have NO IDEA!

Thanks!!!

[Joelsy1]

Hey guys,

A quicker way of fixing this issue is to reset the preferences when launching PS.

Do this by:

To restore preferences quickly using a keyboard shortcut: Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you startPhotoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

This worked for me!

[csgstudio]

command/ctrl + spacebar shortcut as a way to drag and zoom still not working. Any new fixes? Thanks

[DaveZebrahouse]

I had the same problem but each time I hit Cmd+Space bar, Siri popped up! Basically just turned Siri off and semed to sort it

[madisonvahle]

All recommended fixes are also not working for me either. This is a shame. It makes me hesitant to keep my software up to date. Is anyone having luck rolling back and using an older version? These are tools I use constantly and it's completely messing up my workflow.

[jasonm1754085]

Ran into something similar on my MacBook Pro (with a pen tablet). I think it's a conflict between the tablet and Ink settings in MacOS. Try going to Preferences -> Ink, then turn off "Allow me to Ink in any application."

[DaveZebrahouse]

Bit late to the party but just randomly had this issue on my mac in illustrator and photoshop (Oct 2019). Tracked it down to Siri using the same shortcut keys, so basically turned off Siri - useless anyway.

[Lights Out And Dance]

I have been looking for a solution to this for ages and have tried everything and then by mistake today while trying again after every suggestion offered, I accidentally hit option/spacebar rather than command/spacebar and TA DA, it's working using option/spacebar! Hope this helps someone also!

[AISdman]

This is a recurring problem for me too, and I always forget how to fix it. Often it is Google Chrome hijacking shortcuts so just try restart that, before any hard reboots etc.