Content Credentials not working as per documentation

Question

Although I have used Photoshop and Lightroom for many years, I only started using Content Credentials recently, basically to tag the image I took and publish in the internet. However when I export and image with "Export As" from a JPG or a PSD, it does no allow you to incorporate the content credentials. Only when I create a new file blank and copy the image, only then it will add the content credentials. The same happens in Lightroom Classic if I export a file to jpg, it does allow to add the content credentials, however the file created, has no contact credentials.

I am using a Mac with M2 chip and the latest version of Photoshop and Lightroom, both have full access to the disk as well as internet connection.

Anyone has encountered this issue?

Sameer K · Answer

Hey, @Gonzalo ContrerasDelSolar. Welcome to the Photoshop Community. I'll need more info to help you figure this out.

Please share a video of your steps and the system info from Photoshop Help > System info > Copy and paste into a text document > Upload and attach here.

Also, please test and confirm if the issue exists with Photoshop (Beta). You can get Photoshop (beta) from the Creative Cloud > Apps tab > Beta Apps section.

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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