control + other keyboard shortcuts are not working

Question

Hi,

Since I updated to the latest version of Photoshop (v25.91), all my keyboard shortcuts have stopped working. I cannot "Ctrl + S" to save or even switch tools or deselect. My keyboard works fine in other applications. I am running Windows 10 and have been using this same exact setup to work with Photoshop in the past.

What I have to do to fix this:

Uninstall / reinstall Photoshop
Reset preferences
Reset keyboard preferences
Reset shortcuts
Reset workspaces
Tried using an older version of Photoshop (22.2)

I can do most things with my mouse, but this obviously is very slow. Any tips on how to fix this?

Shivani Somayajula · Answer

Hi luka.e.k. Welcome to the Photoshop Community. I'll help you figure this out.

You can try the below steps:

1. Quit all the other applications from the background from the task manager and then open Photoshop.

Please head here for more steps: https://helpx.adobe.com/photoshop/kb/keyboard-shortcuts-stop-photoshop-mac.html.

2. If the above steps do not help, then you can check this discussion to get the solution of this issue from our Community Expert and others.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/ctrl-quot-key-quot-shortcuts-not-working-in-photoshop/m-p/10361052#M232171.

Let us know how it goes.

Thanks!

Shivani

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