Copy and Paste Not Working Correctly

Community Beginner ,
Jun 23, 2022 Jun 23, 2022

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Not sure what has gone wrong. Since updating, the Copy and Paste is not working as it should. If I have a image on the Screen in a Browser Tab, then do right click copy, when I paste in Photoshop and Select Clipboard as the size, the Clipboard size is correct, but it pastes a half sized image. its the full image, but not as big as it should be? It even does it in Photoshop as well. So let's say I have a 1,000 x 1000px image, I select 500px x 500px if it and select copy, then try and paste it as a new image, it says Clipboard 500px x 500pc, but only a half size image is pasted. The image is not cropped, its just too small?

 

Thx

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Adobe Community Professional ,
Jun 23, 2022 Jun 23, 2022

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I cannot reproduce the issue. 

Could you please post screenshots taken at View > 100% with the pertinent Panels (Toolbar, Layers, Channels, Options Bar, …) visible to illustrate the goings on when copy/pasting in Photoshop itself? 

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Adobe Community Professional ,
Jun 23, 2022 Jun 23, 2022

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Hi @Gemma5D06, Please try checking Use Legacy "New Document" Interface in Preferences on the General tab. Is it working now? Let us know.

 

JainLemos_0-1655937843999.png

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Community Beginner ,
Jun 23, 2022 Jun 23, 2022

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Yes, it works if I use the Legacy "New Document" Interface, everything is how it should be. 

 

I figured out the problem,. If I Select File New, The numbers in Clipboard are correct, but the preset on the right does not update itself automatically anymore, so i I have to click on and off Clipboard. Odd Behaviour as the preset figure is not updating itself when I click Clipboard, see screenshot. 

 

Gem

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Adobe Community Professional ,
Jun 23, 2022 Jun 23, 2022

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Great, glad to hear it works for you. Yes, changing back to the Legacy New Document profile, you'll be able to use "clipboard" every time and the W/H values will reflect whatever is on your clipboard at the time. You won't see the "Preset Details" panel on the right anymore. 

JainLemos_0-1656007519704.png

 

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Community Beginner ,
Jun 23, 2022 Jun 23, 2022

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Yes, this is a bug in the new update by the looks of it, I see others are reporting the same problem I had now and its been forward to the Software Engineers.

 

Thx G

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Guide ,
Jun 23, 2022 Jun 23, 2022

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your browser or OS has scaling active.

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