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Correction tools crashing?

Explorer ,
Jul 17, 2019 Jul 17, 2019

Hi, I'm trying to edit a picture in the latest PS version. After the first correction with any tool (clone stamp, spot healing brush, content-aware move, etc.), none of them works anymore. I'm on a 2017 MacBook Pro 8GB. I have been trying to use PS for a couple of years now, but I have had to quickly look for alternatives as it has never really worked on my computer.

436
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Adobe
Community Expert ,
Jul 17, 2019 Jul 17, 2019

Usually Photoshop's Preferences get corrupted  causing unusual behavior. Let's try a reset:

Reset Prefs CC 2015.png

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Explorer ,
Jul 17, 2019 Jul 17, 2019

Hi, thank you. I did as you suggested and when I restarted the software it reopened several files I had been working on during the past months. It also seemed to have been involved in the impossibility to reply to you in the desktop site.

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Community Expert ,
Jul 17, 2019 Jul 17, 2019

I never heard of that. It should just start normally.

Can you go to Help > System Info and paste the results in your reply.

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Community Expert ,
Jul 18, 2019 Jul 18, 2019
LATEST

If Photoshop Crashes  when there are  document open with unsaved changes longer then the autosave time period.  When you open Photoshop it should open the images recovery psb files autosave has created. You need to save these or Photoshop will open the recovery files every time you open Photoshop.

Please post your Photoshop menu Help>System info and any Photoshop crash reports on you system.

JJMack
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