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GUILHERME_BRESSAN5101
Participant
July 22, 2025
Question

Corrompimento de arquivos e travamento

  • July 22, 2025
  • 1 reply
  • 117 views

Estou sofrendo com corrompimento de arquivos após salvamento. Os arquivos são salvos de forma correta, porém, corrompe de forma que chega a mudar a data de modificação para antes do arquivo ser criado. Além do software estar travando muito. Não sei o que poderia ser, pois enquanto o computador funciona normalmente, apenas o Photoshop está travando. Meu software está atualizado e é o original. 

1 reply

A
Community Manager
AlekeCommunity Manager
Community Manager
July 22, 2025

Hi @GUILHERME_BRESSAN5101, welcome to the community!


Can you share more details about the issue? When you say the files get corrupted, do you mean you can't open them? Do you get an error message? Could you share your System Info? You can find it in Photoshop under Help > System Info. Just copy the info to a text file and attach it to your response, or share it with us through Google Drive, WeTransfer, or another file-sharing platform.


Thanks!

Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
jane-e
Community Expert
jane-eCommunity Expert
Community Expert
July 22, 2025

@GUILHERME_BRESSAN5101 

 

Please give us all of your steps for saving, including if you are saving to your hard drive or a network drive or removable media.

 

Jane

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