Could Not Complete the Paste Text Command Because of A Program Error

[markr66588584]

Getting the above error message when trying to paste text into a text box in a PSD document using the Type tool. Here is the information from user-diagnostics:

Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete the Paste Text command because of a program error.

Stack:

Adobe Photoshop 24.7.0 20230719.r.643 efe3886 - arm

0 address: 0x104e68474 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '0   Adobe Photoshop 2023                0x0000000104e684a4 Adobe Photoshop 2023 + 591012'

1 address: 0x1080d27a4 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '1   Adobe Photoshop 2023                0x00000001080d27a4 Adobe Photoshop 2023 + 53454756'

2 address: 0x1080d0ce4 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '2   Adobe Photoshop 2023                0x00000001080d0ce4 Adobe Photoshop 2023 + 53447908'

3 address: 0x1080d1030 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '3   Adobe Photoshop 2023                0x00000001080d1030 Adobe Photoshop 2023 + 53448752'

4 address: 0x1080d0f70 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '4   Adobe Photoshop 2023                0x00000001080d0f70 Adobe Photoshop 2023 + 53448560'

5 address: 0x1080d36b8 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '5   Adobe Photoshop 2023                0x00000001080d36b8 Adobe Photoshop 2023 + 53458616'

6 address: 0x1080d3700 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '6   Adobe Photoshop 2023                0x00000001080d3700 Adobe Photoshop 2023 + 53458688'

7 address: 0x107bcb6a8 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '7   Adobe Photoshop 2023                0x0000000107bcb6a8 Adobe Photoshop 2023 + 48182952'

8 address: 0x107fe6ca4 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '8   Adobe Photoshop 2023                0x0000000107fe6ca4 Adobe Photoshop 2023 + 52489380'

9 address: 0x107fe5f1c base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '9   Adobe Photoshop 2023                0x0000000107fe5f1c Adobe Photoshop 2023 + 52485916'

10 address: 0x1080cc6b4 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '10  Adobe Photoshop 2023                0x00000001080cc6b4 Adobe Photoshop 2023 + 53429940'

11 address: 0x1080bf8e0 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '11  Adobe Photoshop 2023                0x00000001080bf8e0 Adobe Photoshop 2023 + 53377248'

12 address: 0x1080bfa94 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '12  Adobe Photoshop 2023                0x00000001080bfa94 Adobe Photoshop 2023 + 53377684'

13 address: 0x108066500 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '13  Adobe Photoshop 2023                0x0000000108066500 Adobe Photoshop 2023 + 53011712'

14 address: 0x1080ced58 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '14  Adobe Photoshop 2023                0x00000001080ced58 Adobe Photoshop 2023 + 53439832'

15 address: 0x1080cc6b4 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '15  Adobe Photoshop 2023                0x00000001080cc6b4 Adobe Photoshop 2023 + 53429940'

16 address: 0x1080bf8e0 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '16  Adobe Photoshop 2023                0x00000001080bf8e0 Adobe Photoshop 2023 + 53377248'

17 address: 0x1080bfa94 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '17  Adobe Photoshop 2023                0x00000001080bfa94 Adobe Photoshop 2023 + 53377684'

18 address: 0x10767ec78 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '18  Adobe Photoshop 2023                0x000000010767ec78 Adobe Photoshop 2023 + 42626168'

19 address: 0x107c9dad4 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '19  Adobe Photoshop 2023                0x0000000107c9dad4 Adobe Photoshop 2023 + 49044180'

20 address: 0x10767faa4 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '20  Adobe Photoshop 2023                0x000000010767faa4 Adobe Photoshop 2023 + 42629796'

21 address: 0x107ca0640 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '21  Adobe Photoshop 2023                0x0000000107ca0640 Adobe Photoshop 2023 + 49055296'

22 address: 0x107ca6604 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '22  Adobe Photoshop 2023                0x0000000107ca6604 Adobe Photoshop 2023 + 49079812'

23 address: 0x107bb59ec base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '23  Adobe Photoshop 2023                0x0000000107bb59ec Adobe Photoshop 2023 + 48093676'

24 address: 0x107af0f24 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '24  Adobe Photoshop 2023                0x0000000107af0f24 Adobe Photoshop 2023 + 47288100'

25 address: 0x107af0880 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '25  Adobe Photoshop 2023                0x0000000107af0880 Adobe Photoshop 2023 + 47286400'

26 address: 0x107bae770 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '26  Adobe Photoshop 2023                0x0000000107bae770 Adobe Photoshop 2023 + 48064368'

27 address: 0x107c96f44 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '27  Adobe Photoshop 2023                0x0000000107c96f44 Adobe Photoshop 2023 + 49016644'

28 address: 0x107ca76e4 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '28  Adobe Photoshop 2023                0x0000000107ca76e4 Adobe Photoshop 2023 + 49084132'

29 address: 0x1080cc6b4 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '29  Adobe Photoshop 2023                0x00000001080cc6b4 Adobe Photoshop 2023 + 53429940'

30 address: 0x1080bf8e0 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '30  Adobe Photoshop 2023                0x00000001080bf8e0 Adobe Photoshop 2023 + 53377248'

31 address: 0x1080bfa94 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '31  Adobe Photoshop 2023                0x00000001080bfa94 Adobe Photoshop 2023 + 53377684'

32 address: 0x108066500 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '32  Adobe Photoshop 2023                0x0000000108066500 Adobe Photoshop 2023 + 53011712'

33 address: 0x1ace69fc4 base: 0x1acab5000 module name: 'AppKit' symbol info: '33  AppKit                              0x00000001ace69fc4 -[NSApplication _handleEvent:] + 60'

34 address: 0x1acae1368 base: 0x1acab5000 module name: 'AppKit' symbol info: '34  AppKit                              0x00000001acae1368 -[NSApplication run] + 500'

35 address: 0x1080670f8 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '35  Adobe Photoshop 2023                0x00000001080670f8 Adobe Photoshop 2023 + 53014776'

36 address: 0x108069460 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '36  Adobe Photoshop 2023                0x0000000108069460 Adobe Photoshop 2023 + 53023840'

37 address: 0x1080c0230 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '37  Adobe Photoshop 2023                0x00000001080c0230 Adobe Photoshop 2023 + 53379632'

38 address: 0x109584a1c base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '38  Adobe Photoshop 2023                0x0000000109584a1c Adobe Photoshop 2023 + 75155996'

39 address: 0x104ddccd0 base: 0x104dd8000 module name: 'Adobe Photoshop 2023' symbol info: '39  Adobe Photoshop 2023                0x0000000104ddccd0 Adobe Photoshop 2023 + 19664'

40 address: 0x1a9497f28 base: 0x1a9492000 module name: 'dyld' symbol info: '40  dyld                                0x00000001a9497f28 start + 2236'

[jane-e · Accepted solution]

@markr66588584 wrote on 09 August 2023

Getting the above error message when trying to paste text into a text box in a PSD document using the Type tool.

I've moved your post from Discussions to Bugs so staff will see the diagnostics.

When you say "text box", do you mean you are dragging with the Type tool first and then getting this error when you try to paste?

Where is the text coming from? Word? Web? PDF? Something else?

Can you try these for testing purposes?

• Try clicking an insertion point and pasting. This will create Point text if it works, but you can convert it to Paragraph text.
• Try pasting to Microsoft Word or another word processor. If it works, copy again and try pasting to Photoshop.
• Try a new document to see if that works.
• Reset the Type tool before you start. Right-click the Type tool in the options bar (not Tools panel) and Reset Tool.

Let us know if any of these help.

Apologies for the three-day delay in seeing your post.

Jane

[markr66588584]

Hi Jane,

Thank you so much for trying to assist. 

I thoguht I was posting in the bug forum, at least I thought I was 🙂 So I apprecaite your moving the post to the appropiate forum.

Yes, I was dragging with the text tool to create a text box and then pasting the copy into that box.

The text was being copied from an Apple mail message and pasted into a PS document.

Let me try your tips you have suggested to see if those provide a solution. 

Kind regards,

mark

[jane-e]

Hi @markr66588584 

Checking in to see if this was resolved or if you still need help?

Jane

[markr66588584]

Jane, sorry for my deliquet respone.

I've not had any further issues. 

Thank you for your help!

[jane-e]

You're welcome, @markr66588584 , and I'm glad it's working for you now 😊

Jane