Could not complete the Quick Export as PNG command because of a program error.

Forum|Forum|2 years ago
May 3, 2023
15 replies
2418 views

Every time I try to export as png, or export as, I get this error message. Additionally, when I start photohsop I am met with an empty screen, and cant access the home workspace. I have upgraded everything, uninstalled and reinstalled, updated my computer, everything. This happens randomly every month or two and lasts for a few days to a week. Can't seem to find any info how to fix this, and the only option seems to just wait it out.

macOS

D

dlavarado_4263

Participating Frequently

I'm having the same issue on Mac, did anyone find a solution? Trying on PS 2025 26.1.0 and PS Beta , 155gb free scratch disk space . have reset preferences multiple times, nothing helps

Sameer K

Community Manager

Hey, @dlavarado_4263. Welcome to the Photoshop Community. This is an old thread, and significant updates have been released for Photoshop since the last comments.

Please ensure Photoshop has the required Full disk access on macOS: https://adobe.ly/3GY48zg

If the issue still exists, please feel free to start a new conversation with the required details, such as the Photoshop System information, file-specific information, and any screenshots.

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

J

jkalish

Participating Frequently

Hi, was this issue ever resolved? I'm having the same problem, been this way for months.

A

Anchorball Ken

Participant

Any luck? Mine is doing this now

G

gum_arabic

Participant

same, right after update to 26.0 (beta, but i'm always on beta)

CShubert

Community Manager

@Yasmina M5E96 are you able to save any files in the Quick Export workflow or does this happen on all of then? We just tested here and the Quick Export works as expected.

Are you saving to a local drive or on an external?

Y

Yasmina M5E96Author

Participating Frequently

Hello, yes I have photoshop 25.0.0 and the memory to 70%, I dont have that much space available on my mac but am always trying to save space. I've had this issue for sevral months now though in periods in which I did have more space. Thanks for your response!