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August 9, 2012
Question

could not complete your request because of a program error

  • August 9, 2012
  • 3 replies
  • 47203 views

hey guys...

i am using photoshop cs6 exteneded since days, and i wrote a text in 3D mode. so after finishing it, i tried to render it. after finishing rendering, i try to save my work, then i get something like "could not save because there is not enough memoryRAM" and after some tries to save it, i get " could not complete your request because of a program error" it always happens.

i use windows 7 with intel core i3, 2.13 GHz, and RAM 4 GB

thax

Sam

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3 replies

Noel Carboni
Legend
August 9, 2012

Check the web site of the maker of your video card for the latest display driver they offer for your hardware and OS.

-Noel

August 9, 2012

How much VRAM do you have on GPU?  Believe 512 is min. for certain functions of 3D.

August 9, 2012

well, here are some info about my video card

name: NVIDIA GeForce GT 330M

approx. totall memory: 2225 MB

current display mode: 1366 x 768 (32bit) (59Hz)

so i wonder if that is not enough !

thax for the help

Noel Carboni
Legend
August 10, 2012

once i thought maybe it is because i am using a large photos, but then i tried with a very small photo and i still get the same problem. not only this, after not being able to save the work i done in 3D mode, i close that photo without closing PS, and i start working on sth else but not in 3D. so i try to save my work, and i get the same message saying not enough memory RAM. so all my work is gone. that means if would like to work on sth, i have to close PS and re-open it.


Not to be too pushy about your display driver setup, but could you please go into Help - System Info... in Photoshop, copy what's there, and paste it into a post here (removing the serial number info)?  Maybe something will jump out that's not obvious.

-Noel