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August 9, 2012
Question

could not complete your request because of a program error

  • August 9, 2012
  • 3 replies
  • 47203 views

hey guys...

i am using photoshop cs6 exteneded since days, and i wrote a text in 3D mode. so after finishing it, i tried to render it. after finishing rendering, i try to save my work, then i get something like "could not save because there is not enough memoryRAM" and after some tries to save it, i get " could not complete your request because of a program error" it always happens.

i use windows 7 with intel core i3, 2.13 GHz, and RAM 4 GB

thax

Sam

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3 replies

Noel Carboni
Legend
August 9, 2012

Check the web site of the maker of your video card for the latest display driver they offer for your hardware and OS.

-Noel

August 9, 2012

How much VRAM do you have on GPU?  Believe 512 is min. for certain functions of 3D.

August 9, 2012

well, here are some info about my video card

name: NVIDIA GeForce GT 330M

approx. totall memory: 2225 MB

current display mode: 1366 x 768 (32bit) (59Hz)

so i wonder if that is not enough !

thax for the help

Participant
August 26, 2012

RocioLB wrote:

My scratch disk has 71.1 G of free space and is pointed to the C drive while I normally work from data in a D drive…

Hola Rocío:

You might not think so, but 71 GB is not that much free space to be shared by Photoshop's scratch disk with the swap files of the OS, the web browser's cache files and whatever other processes and/or applications you may have running.  All those are memory hogs.

4 GB of RAM, in my opinion, is the bare minimum to run CS6 comfortably and with a modicum of stability.  These days many folks consider 8 GB the minimum.

My primary scratch disk is a dedicated 250 GB physically separate internal hard drive, and I have some 400 GB free on my boot drive.  I have 16 GB of RAM installed on my main working machine.  Other users have a lot more; I am now just a retired, disabled old geezer on a fixed income, otherwise I'd be running with lots more RAM and maybe with an array of non-spinning SSD drives.

The scratch disk is created the instant you open an image file or create a new document, always.  Its size is determined by the size of the file, the number of layers, the number of history states you keep open, etc.  Figure on 100 times or more the size of your largest file multiplied by the number of files you keep open, just for Photoshop's scratch disk.


Station_two... now you are talking my language! Thanks SO MUCH!

At least it gives me an idea of where to start, and I think it makes sense with some of the previouis reading.  I guess is time to update my computer memory and the hard drives and I better do that before I retire (not too far awary) or will be having real problems, eh?!  ;-)  Thanks again!