Skip to main content
August 9, 2012
Question

could not complete your request because of a program error

  • August 9, 2012
  • 3 replies
  • 47203 views

hey guys...

i am using photoshop cs6 exteneded since days, and i wrote a text in 3D mode. so after finishing it, i tried to render it. after finishing rendering, i try to save my work, then i get something like "could not save because there is not enough memoryRAM" and after some tries to save it, i get " could not complete your request because of a program error" it always happens.

i use windows 7 with intel core i3, 2.13 GHz, and RAM 4 GB

thax

Sam

This topic has been closed for replies.

3 replies

Noel Carboni
Legend
August 9, 2012

Check the web site of the maker of your video card for the latest display driver they offer for your hardware and OS.

-Noel

August 9, 2012

How much VRAM do you have on GPU?  Believe 512 is min. for certain functions of 3D.

August 9, 2012

well, here are some info about my video card

name: NVIDIA GeForce GT 330M

approx. totall memory: 2225 MB

current display mode: 1366 x 768 (32bit) (59Hz)

so i wonder if that is not enough !

thax for the help

Noel Carboni
Legend
August 26, 2012

Thanks Noel, I think I am already thinking in getting a new system, and due to the fact that I would't know how to custom built my own system, I guess I just have to ask the IT staff of a store to build according to specs provided.  As a starting point, I was looking at the following system:

Acer Desktop Computer featuring Intel Core i7-3770 Processor (AM3970-EB23P)

  • Intel Core i7-3770 processor
  • 16GB DDR3 SDRAM  (wil ask if this RAM is expandable to at least 32 GB)
  • 2TB SATA storage capacity (my current system is running a RAID system, would it be possible to do the same with this storage capacity or will slow down performance?)
  • 128GB Solid State Drive  (perhaps this could be set as the dedicated scratch disk? and perhaps expanded?)
  • ATI HD7670 graphics card  (will be helpful to know if this graphic card would be appropiate for high demand image manipulation)
  • HDMI, DVI, USB, multi-in-one card reader, Ethernet, and W-Fi connectivity
  • Pre-loaded with Windows 7 Home Premium operating system

Full specs at:

http://www.bestbuy.ca/en-CA/product/acer-acer-desktop-computer-featuring-intel-core-i7-3770-processor-am3970-eb23p-am3970-eb23p/10208832.aspx?path=89ec3c820420009dd1cbc4da40d39957en02

Is not a high-end gamer system but I am not a gamer (although my photoshop high demand images, CS5 Extended version, may compete at some level with that of a gamer's requirements), so beside asking to update the RAM is there is anything else in these specs that I should be considering?

Any comments or suggestions as to how to built a system to work Photoshop files without a problem will be appreciate. I am not saying that I have the budget of the world to purchase the MOST expensive system, but if I am going to go through the expense of upgrading my system, I would like it to be worth every hard earned penny.

Thanks for your replies so far, and for the ones to come! :-)

Rocío



That's probably a potent system, though I don't know anything about Acer specifically.  My expertise lies in Dell Precision Workstations, which are quite pricey (though one can find a dynamite off-cutting-edge system on eBay if one works at it).

Just some general comments: 

  • 16 GB will be "enough" to get good Photoshop performance, though you may find yourself working on ever bigger images as the future arrives.  A new system should be somewhat future-proof.

  • A 128 GB SSD invites some trouble.  Why?  Because when people try to squeeze all of the OS, their applications, then TEMP and scratch files in, it's simply not enough, and the tricks to move things to other drives both defeat the purpose of the high speed storage and also cause new problems (e.g., there are open threads here about people using small SSDs and having trouble running Photoshop once they've moved their User files to another drive).  Consider at least a 256 GB SSD if not more.

  • 2TB of spinning disk capacity is good, though an alternative might be, since SSD storage is arriving in the mainstream, to consider creating a large RAID array of SSDs as the system drive.  I have 2 TB of SSD space for drive C: myself, and it screams.  That's not cheap, though - the price of that much SSD could exceed the entire cost of the rest of the system.  But you could start smaller and add SSDs in the future.

  • I guess the ATI 7670 graphics card is *just* out, because I haven't seen it offered before.  I just read all about it, and it's decent (I have its predecessor from two generations back, the 5670, and it's very good for Photoshop), but for a new system with some future-proofing I'd consider going with a 7750 with a full 1 GB of GDDR5 RAM.  The price is not much higher.  I'm fond of the VisionTek brand of ATI cards myself.

  • Consider seeing if there's an upgrade to Windows 7 Pro from Home Premium (if not, I believe you can buy one from Microsoft after the fact, called an "anytime upgrade").

I was just reading more about that 4 core CPU you're thinking of getting...  Per the PassMark benchmark site, the i7-3770 scores 10,364, which is quite healthy for a single processor.  Individual core speed is good, which will be good for certain operations that are not multi-threaded, yet there are 4 true cores and hyperthreading for those operations that can use them.  It will work quite well with Photoshop.

This is just a list of my thoughts.  Offhand, what's your overall budget?  If I knew a dollar value I might be able to suggest some alternatives that might give you better performance.

-Noel