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Could not place because the source rectangle is empty

New Here ,
Jan 22, 2014 Jan 22, 2014

Up until about 3pm yesterday, illustrator CS6 and Photoshop CS6 worked without a hitch however at 3pm, I all of a sudden get the message 'Could not place because the source rectangle is empty'. All I was doing was dragging one of our company logos into Photoshop from Illustrator from the .eps file that holds all our graphics. I have done this hundreds of timnes before and ALWAYS either do it this way or highlight an image in Illustrator and paste into Photoshop. Either way I am still getting this error message.

Nothing has happened in the settings (that I am aware of) and google gives me numerous results all of which point at the fact that i may have a corrupt .eps file. However that is not the case. If i try and drag and drop or copy and paste various different fiele from .jpg to .png and .eps or .ai I have the same issue.

I uninstalled Photoshop this morning then re-installed to see if that would fix the issue but no such luck.

As it is, it is affecting my work and sure there are workarounds ie. if I go to file/open and open any file that way then that works but that is no good with an eps file that holds many seperate graphics as once that is opened in Photoshop, all those seperate images become one image.

Can anyone help with this?

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New Here ,
Dec 02, 2019 Dec 02, 2019

My problem with that issue was solved pretty easy. Somehow it turned out that my resolution was 1 pixel per inch. I made it 72 (this is what I need, you can use other) and everything became just fine.

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New Here ,
Jun 20, 2020 Jun 20, 2020

I am not aware what causes this, but when I faced it I found a rather simple fix - I opened the PNG image I was trying to place on my artboard using the function "Open With" and then selecting photoshop - giving it a separate window (or artboard), then duplicated the layer to my working artboard. It worked. I hope it helps. 

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New Here ,
Feb 22, 2025 Feb 22, 2025
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drop as a new document and it works on mine.

-M-

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