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Could not save “filename” because of a program error.

New Here ,
Dec 10, 2020 Dec 10, 2020

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I am having a major issue in PS. I cannot "save" or "save as" any of my work becasue an error pops up as you see in the subject title. This started as soon as I did the latest update for Photshop. Please help so I can get rid of this, thank you.

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correct answers 1 Correct answer

Community Expert , Jan 19, 2021 Jan 19, 2021

Hello, affected users should update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

If the update does not appear in the CC app, go to help>check for updates.

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Community Beginner ,
Dec 10, 2020 Dec 10, 2020

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Having the same issue just glad it's not just me. I am running a mac book pro.

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Community Beginner ,
Dec 11, 2020 Dec 11, 2020

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I am having the same issue on iMac, which is running the latest software update. I also tried using a previsou version of photoshop and had the same issue

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New Here ,
Dec 14, 2020 Dec 14, 2020

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Also having the exact same issue. Anyone had a resolution on this?

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New Here ,
Dec 14, 2020 Dec 14, 2020

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I'm having the exact same issue on Windows. Please help! Need to finish my work

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New Here ,
Dec 14, 2020 Dec 14, 2020

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Also having problems with saving. 
and Export As will work unless I change the resolution. once change resolution from 2000px to 1000px it will error out. 

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New Here ,
Dec 15, 2020 Dec 15, 2020

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I am also having the same problem. Have any of you found a solution?

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New Here ,
Dec 15, 2020 Dec 15, 2020

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Same thing! It's driving me NUTS! I'm working on windows. No issues until the last update.

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Participant ,
Dec 15, 2020 Dec 15, 2020

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Disable all but the bottom layer. Save. Quit. Relaunch.

It's a terrible workaround, but it usually let's you keep what you've done.

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New Here ,
Dec 15, 2020 Dec 15, 2020

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Thank you!

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Community Beginner ,
Dec 17, 2020 Dec 17, 2020

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Thank you, this worked 🙂

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New Here ,
Dec 23, 2020 Dec 23, 2020

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This worked for me.  I hope Adobe fixes this issue with further updates.  

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Community Beginner ,
Jan 01, 2021 Jan 01, 2021

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This has worked up until now, recently have updated iMac to latest software and now none of the above works.

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New Here ,
Dec 17, 2020 Dec 17, 2020

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Same error. I literally cannot work! 

 

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New Here ,
Jan 05, 2021 Jan 05, 2021

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If you're using artboards just hide them all 'Save' close photoshop, reopen, show the artboards and its all there.

Infruriating issue this 😤

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New Here ,
Jan 05, 2021 Jan 05, 2021

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Same problem here! 

image (13).png

 

Resolved removing layer visibility and saving again.

 

image (14).png

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New Here ,
Jan 05, 2021 Jan 05, 2021

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What about if you need to save as a jpg?

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New Here ,
Jan 07, 2021 Jan 07, 2021

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Hi Kelsey5F8B,

Once you get the error, Photoshop won't save anything until you do the following:

- Hide layers or hide artboards.

- Save the whole file as a PSD.

- Close Photoshop.

- re-open photoshop and your PSD.

- Show the layers or artboards

- Now you can save as a JPG or whatever you need to.

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New Here ,
Jan 07, 2021 Jan 07, 2021

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I had the same issue with Photoshop 22.1 on MacBook Air over Mojave 10.14.3 (18D109).
Solved installing early version 22.01.-

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Community Expert ,
Jan 19, 2021 Jan 19, 2021

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Hello, affected users should update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

If the update does not appear in the CC app, go to help>check for updates.

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Community Beginner ,
Jul 06, 2021 Jul 06, 2021

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Hello!

I'm having the same problem with PS 22.4.2 (on iMac OS Big Sur, 11.4).

 

I can "save as" with a new filename.
But not just "save".

Tried the things recommended
such as
- hiding layers
- save as PSD (I actually only want to save PSD with 2 layers, size around 1MB)
- PS has access to complete Hard Drive

I really new a hint in what to do.
Thanks a lot!

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