Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Could not update smart object files because of a program error (ec1bd2.228).

Explorer ,
Jun 07, 2025 Jun 07, 2025

Hi, 

I get the alert in the subject when I am trying to add an adjustment layer: Hue&Saturation on any layer in my document. There is nothingt but the layer mask panel in the properties panel and the contextual task bar decorated with the new colored circles shows only white empty circles. And if I click anything there I get this message. Everything is especially absurd because there is no smart object layer in these cases. I have tried this xxxxx-time. Any idea except rolling back to the old version? (This is PS 26.7 here on a Mac Pro with 90 GB RAM etc - a video editing machine.)

Thanks ahead for suggestions.

Regards

umit

 

TOPICS
macOS
378
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Jun 09, 2025 Jun 09, 2025

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Could you please post screenshots taken at View > 100% with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 09, 2025 Jun 09, 2025

Hi & thank you for the answer.

I have rolled back and I am going on to work. I hope this will be solved with an update. 

Thanks again.

umit

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 09, 2025 Jun 09, 2025
LATEST

If you should have the time and inclination to do so please install the current version without uninstalling the old one and try trouble-shooting again, including GPU-related-stuff.  
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines