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Known Participant
February 21, 2021
Question

Could you point me to workaround for catastrophics Photoshop performance?

  • February 21, 2021
  • 3 replies
  • 2015 views

Many, many months passed and the problem is still not resolved. I heard it is well known, I often google for any help and I see lots of people reporting same issue.

My question - is there any known workaround?

 

Currently I use Photoshop 22.2.0 but it was same in previous versions.

I think there was no issue in Photoshop 2019. Should I back to 2019 somehow?

 

The problem: Photoshop UI works very very very slow. Much slower than even before.

 

My system: Windows 10 with RTX 2090, 16GB RAM. I usually work on on 6000x4000 image with many layers (photo retouching).

Tested with Wacom Intuos and with mouse.

GPU acceleration in PS is enabled, memory for PS is set for 8000MB, tried to experiment with history/buffer without luck

 

Examples:

- create curves layer, move point on curve, after a while image is updating smoothly, but usualy it starts without updating for about 0.5 second

- create same curves layer but UNDER other layers, so Photoshop needs more calculations, now when you move your point - nothing is updating smoothly, image changes very slowly - this is typical case for dodge/burn and it was working before!

- change opacity for layer being UNDER another layers - image updates slowly, sometimes the point on opacity is going back to previous position

 

What exactly Photoshop is currently doing when you change something on bottom of the layer stack? Why it was working fast before? Is there a way to reset some settings to check? Or disable some new feature which takes all the time?

 

 

 

This topic has been closed for replies.

3 replies

Participant
November 24, 2021

Mr Poplawski,

 

You have been heard.

 

Please install 23.0.2.

I had the same issue with 23.0.1, from last week as started working on 32 bit exr files , at 4k resolution.

Very slow response from a ryzen9, 3950x, 64gb ram and 3060 12gb graphic card.

 

But now after updating to 23.0.2, things are much better.

 

Cheers!!

Fellow user.

Known Participant
November 24, 2021

Looks like there are no performance fixes in 23.0.2 changelog, they fixed only two crashes.

Known Participant
March 21, 2021

For now the only valid solution I have found is to uninstall Photoshop 2021 from my computer.

Photoshop 2020 works correctly with GPU enabled.

Probably Photoshop 2021 is very unstable version yet.

Known Participant
October 16, 2021

Just to give you update, I reinstalled my Windows 10 today, installed newest drivers and newest Photoshop 2021 - problem still exists, performance is very bad. So after 7 months there is no progress with this issue.

davescm
Community Expert
Community Expert
October 16, 2021

Can you go to Photoshop's Help - System Info and click on copy. Then paste the info here.

Dave

c.pfaffenbichler
Community Expert
Community Expert
February 21, 2021

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

What have you done for all-purpose trouble-shooting and about Photoshop-performance so far?

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html

Known Participant
February 21, 2021

Thank you for the links, I see lots of content there, some things I tried but for example restoring configuration is something I need, so I have something to explore soon.