• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Crash Fixes

New Here ,
Mar 17, 2022 Mar 17, 2022

Copy link to clipboard

Copied

I just had a chat with Adobe helpdesk after experiencing crashes after recent updates.  I was told these crashes happen because the GPU (graphic card) is not good enough to run those upgrades.  

Solution:  Edit > Preferences > Performance, on the popup find the "Use Graphic Processor" and uncheck the checkbox.

Now your apps will open as usual but won't crash.

Hope this helps.

TOPICS
Windows

Views

139

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Mar 17, 2022 Mar 17, 2022

Copy link to clipboard

Copied

LATEST

Hi

You will lose some functionality that requires a GPU, more info

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html2022-03-17 13_38_11-Window.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines