Crash of Photoshop 22.0.0 - Neural Filter > Beta filter > smart portrait

I also having this issue (Windows 10) - perhaps 50% of the time using the Super Zoom, after the process is completed the entire program crashes.

Hi there, 

Sorry that Photoshop 22.3 is crashing while using the Smart Portrait Neural filter on your Windows 10 computer.

Based on our conversation we had on social media, you mentioned that Photoshop is up to date.

Please note being a beta feature Smart Portrait filter might have some unexpected outcomes. However, since the app is crashing, please checkout the below steps:

1. Restart Photoshop and try again
2. Download the filter models again (Source: https://helpx.adobe.com/photoshop/using/neural-filters-feedback.html#Knownissuesandworkarounds)
   1. Quit Photoshop, delete or rename the following folder, Start Photoshop and try again:
      1. Windows: C:\Users\[username]\AppData\Roaming\Adobe\UXP\
         PluginsStorage\PHSP\22\Internal\com.adobe.nfp.gallery\PluginData
      2. Mac: ~/Library/Application Support/Adobe/UXP/PluginsStorage/
         PHSP/22/Internal/com.adobe.nfp.gallery/PluginData 
3. Try resetting the Photoshop preferences: Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop. See: https://helpx.adobe.com/au/photoshop/using/preferences.html 
   

Let us know the outcome.

Thanks,

Akash

Firstly: As @davescm already explained it is not Photoshop that crashes your computer. 

Secondly: It is called »beta« for a reason, feel free to register your dissatisfaction in the dialog. 

Under a modern operating system like Windows 10, an application can freeze but can not crash the computer. However, a driver called by that application can crash the computer. The most likely cause is the GPU driver as the GPU is used heavily by the neural filters. So, I would start there by updating the GPU driver for your PC. If your computer uses an NVidia GPU, then use NVidia's studio drivers rather than the game ready drivers, and when installing check "Advanced options" and "Clean Install". That will ensure remnants of the old driver are not carried forward.

Dave

I tried an other beta filter (Super Zoom) and like the Smart Portrait filter, my computer crashes completely a few seconds after the filter was downloaded.