Crash when using Photoshop CC 2017, AMD GPU, Windows 10

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Community Expert

Otherwise what have you done for general trouble-shooting so far?

Community Expert

Hi

Go to the Windows reliability monitor (type reliability into the windows search box)

Click on the Red circle with white cross at the time of the issue.

In the list of critical events look for Photoshop.

Double click on Photoshop, in the list, and you will get a report about the crash

Paste it here so we can take a look and try and advise you.

Note : If the report mentions Lavasoft - uninstall Web-Companion / Adaware and you should be OK.

Dave

Participating Frequently

Community Expert

atio6axx.dll is part of the AMD graphics driver package. Have you tried updating your graphics driver from the AMD website.

Dave

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