Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Create new document button doesn't work

New Here ,
Jun 21, 2020 Jun 21, 2020

I noticed recently that in the new document tab* the create button doesnt do anythincg. I can tap all the other buttons normally but it wont create a new document. The other tab* to create new document works okay. Anyone know why is it and  how to solve it? I have the 21.1.3 version.

*Please see attachments. Thanks.

hivanessa_0-1592783618183.pnghivanessa_1-1592783698018.png

 

703
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Jun 22, 2020 Jun 22, 2020
LATEST

You have posted in the Photoshop Elements forum.  It looks like you need the Photoshop CC forum.  I will move your post there.  In the meantime, you may want to try resetting the preferences file for the program.  I will let the experts in the other forum guide you through that process.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines