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Participant
December 22, 2024
Question

Creating a “new project” made all related files disappear from the “files” category

  • December 22, 2024
  • 2 replies
  • 174 views

Hello everybody. I have what I hope is not a big problem. I was creating a clean back up on Creative Cloud and when I finished, I happen to have come across a feature that said "create a new project". Well, I thought that was a really good idea since the backup that I created was one single project so I decided to create a project and when I had finally hit, enter, the folder and all of the files that I just created, disappeared and moved into this project. That was my first concern because I was figuring it was just going to copy those files and not actually move them out of my Ability to still just have them in my accessible container called "files ". I accidentally saved an entire folder as a "ad project file "and now all of my files are gone from the cloud interface and the Adobe homepage interface, and I cannot access those project files nor can I see where they are located. Can anybody help me?

 

The files I saved into the new project file where all PSD documents as I intended to work on them in Photoshop. I am kind of seeing now that the project file is perhaps related to premier pro and I do not have premier pro. I simply put them into "new project "because I thought that would help me because all 32 of these files are of the same project, but now I cannot access them anywhere, but Adobe for the web and they won't even open there because for some reason they can't use Safari Browser.

 

When I try to move the files within this project file, it gives me no destination to move them to nor is there any indication that these files exist outside of this project file that I can see on Photoshop for the web. They do not appear on my home screen in Photoshop, they do not appear in my file browser, and they do not appear on the Creative Cloud desktop app. Please, if anybody can help me I would greatly appreciate it because I fear these files are in jeopardy

2 replies

D Fosse
Community Expert
Community Expert
January 15, 2025

Do not rely on the home screen for file management! That's not what it's intended for.

 

The home screen just links to a certain address on disk - wherever the file was first saved. If the file is later renamed or moved on disk, it disappears from the home screen as if it never existed. The link is no longer valid, it now points to an empty spot.

 

Use a proper file browser. Always note where you save your files, what disk, what folder, what subfolder. Make a logical folder tree so that you always know where a file belongs.

Kevin Stohlmeyer
Community Expert
Community Expert
January 15, 2025

Hi @harvey25455410g1xm Adobe Creative Cloud storage can only be used for cloud documents ie PSDC (Photoshop Document Cloud) or Photoshop Web documents. It cannot be used for desktop/local psd files as that feature has been discontinued. If you are referring to Photoshop files created on Photoshop Web try searching for a file name in your storage.

 

If these are local psd files created with the desktop version of Photoshop you cannot store them in the Adobe cloud.