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Creative Cloud Photoshop not scrolling

New Here ,
Sep 27, 2018 Sep 27, 2018

I have creative cloud that I use on my PC and I can't scroll my Photoshop document up or down with my mouse scroll wheel. What is going on?

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correct answers 1 Correct answer

Community Expert , Sep 27, 2018 Sep 27, 2018

It works here (19.1.6 on Windows 10) provided I am zoomed in so that the scroll bars appear, and do not have "Zoom with Scroll Wheel" checked in Preferences >Tools.

What version of Photoshop and what operating system are you using (you can get those details from Help > System info)   

Dave

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Adobe
Community Expert ,
Sep 27, 2018 Sep 27, 2018

It works here (19.1.6 on Windows 10) provided I am zoomed in so that the scroll bars appear, and do not have "Zoom with Scroll Wheel" checked in Preferences >Tools.

What version of Photoshop and what operating system are you using (you can get those details from Help > System info)   

Dave

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Guest
Sep 27, 2018 Sep 27, 2018
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I see we replied at the same time again

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Guest
Sep 27, 2018 Sep 27, 2018

Hi

What version of Photoshop and OS do you have, have you checked this setting in preferences

image.jpg

If that doesn't help try resetting Photoshop preferences

Reset Pref.jpg

If non of the above help then please provide more detailed information

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