Creative Suite 5

Forum|Forum|1 year ago
November 19, 2024
1 reply
1806 views

So ages ago, i bought the Creative Suite 5 Master Collection and today my serial number doesnt work because its been used on 2 computers.. [cursing removed] I bought this product to use for myself whenver i want how long i want, and now it refuses me to use it unless i buy a sub? What world do we live in? How can i bypass this? [illegal activity removed]

Windows

Correct answer jane-e

@GuyTeerds

I'm sorry to tell you, but no. Creative Suite apps can only be deactivated from the machine they were installed on. Adobe changed that for Creative Cloud apps, which began in 2013.

See this post from Adobe staff for details:

https://community.adobe.com/t5/download-install-discussions/how-to-activate-your-adobe-software/td-p/9636861

Jane

jane-e

Community Expert

@GuyTeerds

Adobe does not reset activations. You need to deactivate on one or both of the computers where CS5 was installed before you install on a third computer.

Jane

forum volunteer

D

daring_project4535

Participant

Hello Jane,

i seem to have a similar problem. I have two purchased creative suite 5 licences and i recently deactivated it from my old office computer but cannot reactivate it on my new office computer. Does the adobe license activation system still work for CS5 at all? Thanks

G

GuyTeerdsAuthor

Participating Frequently

Try the offline activation as described as Solutionj 2 in the linked document.

https://helpx.adobe.com/creative-suite/kb/serial-number-validation-launching-cs6.html

But be aware: if you have reached your activation limit and you don't have any chance to deactivate an older installation you're out of luck. Adobe has stopped the support of CS-CS6 including Lighroom 6 (and earlier) and the resetting of the actiovation counter isn't possible anymore.

I just cannot get my head around this awful disgusting behaviour of Adobe. It costed me a few houndred euros to get the collection, and back then it was a lotttt of money. And they just cancel it. I should sue them! But iam not in America 😉

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