crop error "Could not complete your request because the resulting document would be too big."

New Here ,
Jul 12, 2022 Jul 12, 2022

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I'm using 23.4.1 release...

 

Recently I keep getting this error:

Could not complete your request because the resulting document would be too big.

 

This happens for every image.  Currently trying to crop an image that is only 362K (72 res, w 4, h 6 in).  This image is a simple jpg.

 

It doesnt matter the image size - it wont allow me to crop it.  

 

This bug has essentially rendered photoshop useless.

 

Does anyone know a fix?

 

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correct answers 1 Correct answer

Community Expert , Jul 12, 2022 Jul 12, 2022

Try resetting your crop tool. Select the tool then go to the tool icon top left of your options bar. Click on the gear icon and reset the tool. There could be a resolution setting or something effecting it.

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Community Expert ,
Jul 12, 2022 Jul 12, 2022

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Try resetting your crop tool. Select the tool then go to the tool icon top left of your options bar. Click on the gear icon and reset the tool. There could be a resolution setting or something effecting it.

Kevin Stohlmeyer
Adobe Community Expert/Adobe Certified Instructor

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New Here ,
Jul 13, 2022 Jul 13, 2022

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Aha!  That did it.  Thank you.

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Community Expert ,
Jul 13, 2022 Jul 13, 2022

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Be sure to mark the answer as correct to help other users. Thanks!

Kevin Stohlmeyer
Adobe Community Expert/Adobe Certified Instructor

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