Crop / Resize problem

New Here ,
May 02, 2022 May 02, 2022

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Here's the problem. If I need an image (Product/PKG die line) to be a certain size, I'll crop to a portion (that I know the size of), then resize the image, then reset the crops to the full image. When I do that now (after the last couple of updates)... the image gets distorted during the resize portion, and I don't know why.

Screen Shot 2022-05-02 at 9.54.09 AM.pngScreen Shot 2022-05-02 at 9.54.33 AM.pngScreen Shot 2022-05-02 at 9.55.00 AM.png

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correct answers 1 Correct answer

Adobe Community Professional , May 02, 2022 May 02, 2022
Could you please post meaningful screenshots that include the pertinent Panels and illustrate the steps you are performing?  Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?  Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue? 

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Adobe Community Professional ,
May 02, 2022 May 02, 2022

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Could you please post meaningful screenshots that include the pertinent Panels and illustrate the steps you are performing? 

 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue? 

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New Here ,
May 02, 2022 May 02, 2022

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I'm sorry.... I guess since I knew what was happening...I thought those shots sufficed. Either way.... Turning off "Use Graphics Processor" seems to have fixed it. I simply never had this problem until recently, so I didn't even think that would be the cause/problem. We also just swiched to the M1 Pros...so, I don't know if that affected anything.

Regardless, thanks....that seemed to be it.

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Adobe Community Professional ,
May 02, 2022 May 02, 2022

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Unfortunately this is no proper solution as it invalidates GPU dependent features (like the Rotate View Tool and some Filter acceleration for example) but it indicates problems with the GPU driver or the OS. 

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