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解決済み

Crop tool broken in Photoshop 23.5

Forum|Forum|3 years ago
August 25, 2022
返信数 4.
627 ビュー

Updated PS CC to 23.5.0 yesterday. Today, whenever I attempt to crop and image, the image disappears, the histogram become a series of vertical lines. Pressing CMD-0 results in a set of 8 blocks of relatively neutral color but the entire image. Undoing the crop causes the file to zoom to 12,800% but it does revert to the file before the crop was attempted.

I have deactivated Native Canvas.

I have turned off Graphics Processor.

I have restarted after both and no improvement.

MacBook Pro, M1 Pro, macOS Monterey v12.4

macOS

このトピックへの返信は締め切られました。

解決に役立った回答 treyn10601976

Already tried Disable Native Canvas and restarted. No change.

Manually removing the Settings file did resolve the issue.

treyn10601976作成者

Participant

I have not. That said, is there a way to restore any of my prior settings (I saved the Setting file before deleting it)?

Community Manager

Community Manager

Thank you for the update @treyn10601976. Have you tried rolling back a version to see if the issue persists?

https://helpx.adobe.com/download-install/using/install-previous-version.html

Thank you,

treyn10601976作成者解決！

Participant

Already tried Disable Native Canvas and restarted. No change.

Manually removing the Settings file did resolve the issue.

Community Manager

Community Manager

Hi @treyn10601976 sorry to hear this.

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

If this doesn't work let's make sure we're in a default state and there are no stale settings somewhere:

Restore your preferences using this manual method:

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly?

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

Thank you,