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J
JG32974021gk7o
Participant
October 17, 2023
Question

CS5 with CC2023

  • October 17, 2023
  • 2 replies
  • 249 views
Use the complete Adobe suite CS5 on desktop Win10. Wanted to try Photoshop CC2023 and installed it as a trial. After a few days, both CS5 and CC2023 stopped working. Got the message that Adobe Installation Manager had detected an error. What is the cause and what to do??
 

 

 

 

 

[Edit from moderator: here is the entire message without the html <pre> codes that added shading and chopped off all but the first line]

 

Use the complete Adobe suite CS5 on desktop Win10. Wanted to try Photoshop CC2023 and installed it as a trial. After a few days, both CS5 and CC2023 stopped working. Got the message that Adobe Installation Manager had detected an error. What is the cause and what to do?

 

 

    This topic has been closed for replies.

    2 replies

    J
    JG32974021gk7oAuthor
    Participant
    October 17, 2023

    I tried it again several times with the result that CC 2023 worked but all the CS5 application did not work getting the message: "Adobe Application manager is required to resolve this issue. This program may be missing or damaged. Download a new copy of the Adobe Application Manager from Adobe.com, or reinstall the product." I had to reinstall the c: drive with the latest backup to get my Adobe CS5 suite working.

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    October 17, 2023

    @JG32974021gk7o 

     

    I've moved your post to Photoshop from Using the Community. Can you post the error message?

     

    Are you on macOS or Windows? Which version?

     

    Jane

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