• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

CS5 Won't Activate

New Here ,
Oct 12, 2024 Oct 12, 2024

Copy link to clipboard

Copied

I deactivated CS5 Master Collection. I checked to make sure it was deactivated. It was and I installed.

 

I installed it on the SAME machine, same version of Windows (just reinstalled) and now it says I've reached my activation limit.

 

Support (via chat) says that they aren't supporting the product anymore and I'm out of luck.

 

I don't understand how I can buy a perpetual license to software and now they've cut off my access.

 

What can I do to get this activated? I feel like I really did this the right way.

TOPICS
Windows

Views

139

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Oct 13, 2024 Oct 13, 2024

Copy link to clipboard

Copied

@haroldf68911394 unfortunately there's not much you can do, Adobe have stopped resetting activation counts

https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscri...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 14, 2024 Oct 14, 2024

Copy link to clipboard

Copied

LATEST

There's something wrong and illegal about buying a piece of software that they choose to no longer let you use. This software cost thousands of dollars and I'm abiding by the TOCs.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines