CS6 Photoshop serial not working

New Here ,
Aug 02, 2022 Aug 02, 2022

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I recently tried to install my version of photoshop CS6 on a new laptop. 

However. After downloading and installing the files and entering the serial provided by my adobe account. It says invalid serial number.

This is not a software issue. Everything was working on windows 10 on my old laptop, and the 30 day trial version has no problem running on the new laptop.

The serial number has been verified as valid by online support. 

I was told to deactivate the software on the old laptop. So this has already been done.

 

I know the software is not supported anymore. But the issue is not the software. The issue seems to be the online serial validation not accepting a working serial.

 

Any help would be very much appreciated.

Best Regards
Christian

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Adobe Community Professional ,
Aug 02, 2022 Aug 02, 2022

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We can't help you with serial numbers, you need to contact Adobe Customer Care.

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