• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

CS6 program glitches

Community Beginner ,
Jun 21, 2018 Jun 21, 2018

Copy link to clipboard

Copied

I recently installed CS6 suite on Mac (OS High Sierra 10.13.1), and when saving for web the titles that appear when hovering over options will not disappear until you quit the program completely. There are also some errors that make the layers appear incorrectly. Please see screenshot. Any ideas of what's going on?

Thanks!

unnamed.png

Views

232

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Jun 21, 2018 Jun 21, 2018

Copy link to clipboard

Copied

Update your mac to High Sierra 10.13.5 and the problem with the tool tips should be alleviated.

Short of that you can go to Photoshop>Preferences>Interface and uncheck Show Tool Tips.

Also get the newest cs6 updates by going to Help>Updates in photoshop cs6.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 21, 2018 Jun 21, 2018

Copy link to clipboard

Copied

If you use CS6 on High Sierra, you're skating on thin ice. That old version of Photoshop is not recommended for High Sierra and that may be the cause of the problem. Give consideration to upgrading to the CC version of the Photoshop application.

That said, have you tried saving the file (without Save for Web) as a sRGB 72 ppi psd and as a jpg, as well? What were the results?

Have you tried unchecking Preferences > Performance > Use Graphics Processor? What were the results

Have you tried flattening the file first?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 21, 2018 Jun 21, 2018

Copy link to clipboard

Copied

LATEST

Make sure you have all the Mac High Serria update install for you model Mac. You may need a newer Display device driver then is currently installed tips do not seem to be removed instead they may be being added to you document or may just be in your screen capture. They should be removed from your display after some time period.

JJMack

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines