CS6 SIGN IN ERROR

Dear Person­­: Some years ago, I purchased a copy of DesingWebPremium CS6. When purchased I installed it -without any problems- in a previous computer with windows 10. Up to now it has not given me any problems.

Recently I purchased a new computer with windows 11 and I uninstalled completely the program in the win 10 computer. When I went to install -the program- in my new computer, at first I got this message.

• We have found the following problem

The installer has detected that you have not reinitiated your hardware. It´s recommended that get out of installer, reinitiate our equipment, y try again to install

I omitted that nesagge since my computer is totally updated, also my internet browser and the Design Web Premium

I installed the software and I got this message in a pop-up window
- Sing In Required
Signing in with an Adobe ID and registering CS6 Design and Web Premium (English International= is required within 7 days otherwise it will stop working.

Your adobe ID provides you an easy way to access your serial numbers, as well as adobe creative cloud and he Adobe.com community

I took the option of “signing in”, but the next process gave mi this note

“Update your browser

To use Adobe services, please update your Adobe applications, operating system, and browser to the latest versions.”

I can not go on from that pop up menu.

From this point on I could not proceed to sign in and I could not register the software. (I´m not given that option)  

HELP… CAN YOU HELP ME???

What can I do ???

Please refer to this post and see if the steps resolve your sign in issues:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/unable-to-startup-photoshop-cs6-due-to-quot-update-your-browser-quot-error-possible-solution/td-p/14676552

Hey @Štúdio Texo et al,

I had the same problem while installing Adobe Photoshope Lightroom 6.x on OS Win 10, and after have spent a while trying to fix this, I was able to finally overcome this error, forcing the Adobe account to be activated by mean of installing Adobe Photoshp Elements 2024. https://helpx.adobe.com/download-install/using/download-install-photoshop-elements.html

So that, I used the later one app's installer to "force" the log in properly (I think this is the very reason one gets stuck into this screen error). Please notice that while the Elements 2024 installer did the login and while it was still running to a progress of ~20%, I re-ran the other installer (the one failing dozens of times as well), this time, as the later installer detected to be alreadly logged in to the right Adobe Account, the error did not pop up anymore and I finally got by PS LR Ver 6.x running! hope this helps others as well!

(P.S. if the above does not work, try also enabling the Right Click -> Properties -> Compatibility -> Win 8 and repeat the above).

Here are the steps:

• Close any CS6 applications. (If the "Update your browser" window is showing, kill it.)

• Run the Adobe Application Manager program by itself. I was able to do this by searching for it from the Start menu.

• Upon startup, the Adobe Application Manager automatically updates itself and installs Creative Cloud Desktop in its place.

• After the update completes, you should now be able to sign in. After signing in you will need to re-enter your application's serial number.

Points to watch out for:
• The update process will require administrator privileges.

• After signing in you will need to re-enter your serial number, so have it handy.

• The update to the Adobe Application Manager will replace it with the Adobe Creative Cloud app. (Picking Updates from the Help menu in Photoshop CS6 now launches Creative Cloud, for instance.)

After Creative Cloud was installed I launched Photoshop CS6 again and this time was successfully able to sign in. Anyway, this is what worked for me, YMMV.

No idea if it'll work for everyone, or for CS6 apps other than Photoshop, but maybe this will help someone.

Same issue on CS6 Photoshop - purchased 2013

I have Dreamweaver CS6 (12) and am having the same issue...

I am having the same exact error as well. I bought CS6 years ago, and use Adobe Acrobat from time to time. A year or so ago it required me to sign in each time I used it and enter my serial number. It was annoying, but I did that each time. Now it won't let me do that, it won't let me use the software at all. I am seeing the same notice that Studio Texas is seeing

@Štúdio Texo sorry for any confusion. Please make sure that you are using the installation files available https://licensing.adobe.com/ when you are installing Creative Suite 6 Design Standard. These installation files are designed to work with the volume license that is registered under your account.

The online services that are included with Creative Suite 6 are either retired or won't be available on a computer that is not up to date. Information about the Update your Browser dialog can be found at https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html.  

When exactly are you receiving this message to Update Your Browser, @Štúdio Texo ? The volume license for Creative Suite 6 does not include activation. Does the dialog come up when you attempt to register the software or access online help?

This page may help. You need to use a modified activation method with older software: 

https://helpx.adobe.com/x-productkb/global/reactivate-older-apps.html

I'm having the same issue also. Running Windows 10 Pro 22H2, and I recently did an in-place upgrade of the motherboard, CPU, and RAM. I was able to reactivate Window 10 with Microsoft, but Photoshop CS6 (which was working fine prior to the hardware upgrades) now shows the following error:

Note that Chrome is set as my default browser, so I'm not sure why Adobe would be trying to use Internet Explorer 11 if it doesn't like it anymore. I'm going to try removing IE 11 entirely from Programs & Features to see if that makes a difference...