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apa68177991
Inspiring
May 25, 2023
Question

Ctrl/Cmd-Alt-Shift-E not Working

  • May 25, 2023
  • 3 replies
  • 445 views

I’m having trouble with the Photoshop command “Ctrl/Cmd-Alt-Shift-E”. It doesn’t seem to be working for me. However, other commands such as “Ctrl/Cmd-E” and “Ctrl/Cmd-Shift-E” are functioning properly. Has anyone else experienced this issue or have any suggestions on how to fix it?

This topic has been closed for replies.

3 replies

apa68177991
Inspiring
September 4, 2023

I know the post is already older, but the problem has been resolved by itself, however, it has come back again.

apa68177991
Inspiring
May 26, 2023

I have tried resetting but unfortunately it was unsuccessful. Furthermore, I am happy to provide my data to everyone, I have no problem with that.

 

https://shared-assets.adobe.com/link/b56ce13d-0a1c-4325-6927-92c81afeab8e

Ranjisha Sengupta
Legend
May 26, 2023

Hi @apa68177991 

 

Thanks for reaching out. Let's try to check this issue.

Since when are you experiencing this trouble? Could you please share the system info of Photoshop from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share with us via PM?

You can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Please back up your settings prior to resetting the preferences.

You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Let us know how it goes. 

 

Best,

Ranjisha