CTRL + D not working in PhotoShop or InDesign

[Harrison_2024]

So for some reason CTRL + D has stopped working in Photoshop and InDesign. All other keyboard shortcuts work fine. My colleague is also having the same trouble!

I did change the keyboard shortcut on photoshop from CTRL + D to CTRL + SHIFT + M (the only shortcut I could find not in usehaha) and the deselect option worked. So im guessing it has something to do with the letter D!?  But not sure what i neeed to do to fix it, and if it's a bug that needs sorting as my colleague is having same issue.

Please help if you're having this issue too and have fixed it!!

[c.pfaffenbichler]

Might some other application or the OS have highjacked the shortcut? 

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

[RamonZw]

Hi,

We also have this problem with a number of colleagues please help.

[D Fosse]

Be specific, please. What is "this problem" exactly?

[c.pfaffenbichler]

You mean the default shortcut for Select > Deselect? 

Might some other application or the OS have highjacked the shortcut? 

[RamonZw]

Yes, the deselect shortcut ctrl + D. It seems to stem from an update, so when I make a rectangular selection, I can not deselect with the sortcut ctrl. D 

Thanks for the quick answers. 

[c.pfaffenbichler]

An update of Photoshop or the OS/some plugin/…? 

Is the correct shortcut listed for the menu item under Edit > Keyboard Shortcut? 

[RamonZw]

A photoshop update we are not using pligins, I work on windows 11, my colluge Windows 10. We can see it both in Edit > Keyboard Shortcut, but it does not work. 

[Harrison_2024]

yeah so on the keyboard shortcut it does still say CTRL + D is deselect but doesn't work on Photoshop. However, on inDesign, i changed the CTRL + D shortcut to place an image .. to a different keyboard shortcut of like CTRL + SHIFT  M something like that.. and it worked. So it's clearly something to with the D!?!

[jane-e]

@Harrison_2024 

Sometimes another app takes over your shortcuts. It could be a browser. To test, reboot and run only Photoshop — nothing else — and see if Ctrl+D works in PS. (Change the shortcut back first, of course!)

Jane

[D Fosse]

Ctrl+D works fine here (Win 10 / PS 25.3.1)

[jane-e]

@Harrison_2024 and @RamonZw 

See the earlier thread where two users solved the issue by tracing it to another application that hijacked their shortcuts.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/ctrl-d-not-working/m-p/14374226

Jane

[Kevin Stohlmeyer]

We've seen Microsoft Office hijack shortcuts after opening. Try restarting then running Photoshop and InDesign only and see if the shortcuts work. Then open Excel or Word and then try your shortcuts again.

This isn't a new issue.