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Madeleine24
Participating Frequently
July 29, 2022
Answered

Ctrl+Shift+Alt+E stopped working in Photoshop cc after I re-installed PC

  • July 29, 2022
  • 2 replies
  • 7503 views
Hello,
I was using Ctrl+Shift+Alt+E in Photoshop cc 2022 and earlier every day to create a combined layer without deleting the layers below. This command was part of many of my actions and they all worked.
Yesterday I re-installed my PC (reset to factory settings), installed Photoshop again, loaded my actions (did nothing else apart from installing Photoshop and loading actions, apart from that I just saved a new workspace but without keyboard shortcuts) and found out that some of the actions are now not working because Ctrl+Shift+Alt+E creates an empty layer with no data instead of a merged layer.
- Ctrl+Shift+Alt+E does not work (creates an empty layer) whether it is used separately (never works) or in some actions. Strangely enough, there are some other actions that contain this command as well and they still work.
- When using Ctrl+Shift+Alt+E separately, no matter whether I select the upper layer or all layers before pressing Ctrl+Shift+Alt+E - the result is always the same - new empty layer.
- No matter in which order or on which side of the keyboard i press the Ctrl, Shift and Alt buttons, the result is always the same - new empty layer. (Just saying because I saw advice of this kind.)
- I've read somebody's advice from 2019 to "Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences > Performance (macOS). Select Legacy Compositing." There is no such thing as "Select Legacy Compositing" in Preferences - Performance in Photoshop 2022. There is just "multithreaded compositing", which is selected by default, but whether this option is selected or not, the result is the same - new empty layer.
- I'm trying to merge visible layers, of course.
- The shortcut for Layer - Merge visible in my Photoshop is the standard Shift+Ctrl+E.
- (My actions do contain keyboard shortcuts, e.g. Shift+Ctrl+F2, Shift+Ctrl+F4, Shift+Ctrl+F12 (and I've loaded the actions including those shortcuts), but of course nothing to do with something+something+E.)
Thank you.
This topic has been closed for replies.
Correct answer AxelMatt

Just a thought:

Please try to reset the preferences of Photoshop using the steps described here:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Preferences in Photoshop (adobe.com)

 

Another try it to turning on the option »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop.

2 replies

Participant
July 8, 2024

For me this has happened a few times today, I don't know if its a coincidence or not but it started working again after i clicked off all layers and on to outside the canvas. May be worth a. try for anyone who is having the same issue. will try to come back with an update if it happens again.

Roland_Rick
Known Participant
July 25, 2024

Thanks for the hint. I just tried right now: looks like they meanwhile fixed the problem generally.

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
July 29, 2022

Just a thought:

Please try to reset the preferences of Photoshop using the steps described here:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Preferences in Photoshop (adobe.com)

 

Another try it to turning on the option »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Madeleine24
Participating Frequently
July 29, 2022

Thank you, yes, there was apparently a problem with preferences.