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Participant
July 11, 2023
Answered

Currently no dialog window opens

  • July 11, 2023
  • 2 replies
  • 250 views

Currently no dialog window opens: no open window, no save window, no curves, no new document - absolutely nothing.
But the windows must be there, because with "new document" entering the return causes a new document to appear. I can start the tutorial at the start-window - that's all.
Even after a new installation nothing changes.
FYI I only have one screen.

 

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Correct answer Kevin Stohlmeyer

Hi @schockpe Try resetting your Photoshop preferences manually. Note: Reinstalling does not automatically reset them so you could be installing over bad preference files:
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences


If that does not resolve go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

2 replies

schockpeAuthor
Participant
July 11, 2023

Worked, thanks a lot.

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
July 11, 2023

Hi @schockpe Try resetting your Photoshop preferences manually. Note: Reinstalling does not automatically reset them so you could be installing over bad preference files:
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences


If that does not resolve go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.