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cursor changes to spinning ball

Community Beginner ,
Jan 07, 2019 Jan 07, 2019

When using Photoshop CC (20.0.1) and a Wacom Intuos Pro, WHY do I constantly have this irritating issue: The brush cursor (doesn't matter which tool) almost immediately disappears and is replaced by a spinning ball (Adobe's version, a little circle of dots that appear to spin), making accurate strokes impossible. This is a HUGE problem, and it has only appeared within the last few weeks.

I have a 10-core iMac Pro with 64gb ram. Not only is my main drive an SSD (with plenty of space), but so are my two additional drives used as Scratch disks. I know you're going to blame the Wacom tablet, but isn't that almost a standard tool with Photoshop? I haven't found reference to this problem anywhere.

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Adobe
Community Expert ,
Jan 07, 2019 Jan 07, 2019

Have you tried updating your Wacom driver?

Drivers | Wacom

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Community Beginner ,
Jan 07, 2019 Jan 07, 2019

Yes, I’m using the latest driver from Wacom

On January 7, 2019 at 1:09:26 PM, Myra Ferguson (forums_noreply@adobe.com)

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Community Expert ,
Jan 07, 2019 Jan 07, 2019

What OS are you running on your Mac?  and as Myra asked, have you updated your Wacom driver?

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Community Beginner ,
Jan 07, 2019 Jan 07, 2019

OS 10.14.2 Mojave. And yes, I’m using the latest driver from Wacom

On January 7, 2019 at 1:15:21 PM, DaveJCummings (forums_noreply@adobe.com)

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New Here ,
Jan 11, 2019 Jan 11, 2019
LATEST

Exact same problem here with a Wacom Intuos Pro on a Mac (10.14.2) running photoshop.  Very frustrating.  I'm running the latest Wacom software.  The problem existed on the previous Wacom software version as well.  Any suggestions appreciated.

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