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Cursor jumps erratically when using brush tools

Community Beginner ,
Nov 05, 2021 Nov 05, 2021

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I'm using photoshop 2022 in Mac os 12.0.1 and after upgrade my cursor started jumpimg around erratically when using the brush or clone tool.   It only happens occassionally but is very annoying to have to backtrack and correct  the wrong strokes.  Does anyone else have this problem?  And a solution.  Thanks

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Adobe
Adobe Employee ,
Nov 05, 2021 Nov 05, 2021

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Hi there,

Sorry to hear about this. Could you try resetting the preferences and let us know if it helps? 

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,
Sahil

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Community Beginner ,
Nov 13, 2021 Nov 13, 2021

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Hi Sahil,

 

Yes I did try this.  It didn't help

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New Here ,
May 23, 2022 May 23, 2022

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This SAME thing is happening to me. The cursor is jumping around eradically when using paint brish and also the eraser tool. Super annoying. I regret updating to the most recenbt photoshop 2022. I never had this problem with the old version. Highliy recommend against the new cloud based photoshop. Its terrible and full of bugs. Seems like no one even helps. Your comment was over 6 months ago and no help on the issue.

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Community Beginner ,
May 24, 2022 May 24, 2022

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HI,

I know how frustrating this is as the problem did continue for me for some time. However, for me it just at some point stopped. I have updated photoshop with all updates since then, am now using version 23.3.2. I don't remember exactly when it was corrected but if you haven't, I would suggest you install all upgrades as I am no longer having this issue. Sorry that I can't be of further help.

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New Here ,
May 24, 2022 May 24, 2022

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Hello, thank you for reaching out! I just signed up and downloaded photoshop last week. Is there some place I can go to find all these updates or upgrades you mentioned? Im not really sure what that is. Would my new version I just signed up with, not be a current version?

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Community Beginner ,
May 24, 2022 May 24, 2022

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Hi, When you open photoshop check "About Photoshop" under the Photoshop tab. It will give you the current version installed. You can also check under the Help tab for Updates.

Release 23.3.2 is the most recent. Your adobe cloud app should also keep you up to date.

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New Here ,
Nov 06, 2023 Nov 06, 2023

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Me too! I never had these problems with the software. It was no longer compatible with my Mac so started subscribing. Nothing works as well, especially my latest upgrade. Wish there was another program I could use for my work!!!

 

 

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