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Known Participant
November 18, 2021
Question

CURSOR lag (not brush lag) when using wacom

  • November 18, 2021
  • 4 replies
  • 1985 views

ran across this reddit thread and it describes the problem to a T.  basicaly the cursor is very laggy (like moving at half framerate) when not drawing while using my wacom pen.  Turning on caps lock fixes this (but then I can't see the outline of my brush)  I tested this with 2021 and 2022 and it's in both.  I can't test on 2023 because it's unstable with 12th gen intel.  Sigh.  Can someone look into this?

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4 replies

AxelMatt
Community Expert
Community Expert
November 18, 2021

Do you have installed the latest version of the  Wacom driver?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
mandrykAuthor
Known Participant
December 6, 2021

sorry for the delayed reply.  Yes, latest wacom driver.    I tried restarting the wacom service, but that doesn't fix it.  The only way to fix it I can find so far is to sign out of windows and sign back in. 

mandrykAuthor
Known Participant
November 18, 2021

I've tried with and without g-sync (my cintiq doesnt have it, but I turned it off on my main monitor), turned off g-sync in the nvidia control panel, but no luck. I've tried enabling and disabling windows ink, no difference.  I've tried the psuserconfig.txt but that didn't help as well.  What makes it hard to diagnose is that it doesnt happen all the time.  The only thing I havent tried is rolling back my gpu drivers, so maybe that's next.  I'm on the latest NVIDIA drivers. 

Legend
November 18, 2021

Do you have G-Sync enable? Are you using Windows Ink or are you forcing WinTab on using psuserconfig.txt? 

 

https://helpx.adobe.com/photoshop/kb/tablet-support-faq-photoshop.html

https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

mandrykAuthor
Known Participant
March 4, 2022

it seems to happen at random when sampling a color with the eyedroppe as far as I can tell.

mandrykAuthor
Known Participant
November 18, 2021

also this behaviour can go away by re-signing into windows or rebooting.